Updated Interface and Enhanced Dashboard

Atsource is please to announce a new look to our application that we believe our users will find a welcome change from our old look. We have changed the interface to a more streamlined appearance with more “hovering” and “icons” to indicate links to additional information. You will immediately notice that our homepage has been converted to a “Dashboard”. This enables users to see a snapshot of transactions from four different views.

Transaction Rollback

In keeping with Atsource's commitment to continually improve our solution, there we be a new feature added to the software available on December 15th. The new feature is called the Atsource Transaction Rollback. The Transaction Rollback provides the Atsource user with a means for resetting the transaction back to the very beginning of the process so that the Legal Professional can make any changes to the entered data as required, and then re-submit it for normal processing.

Edit Profile Feature

Atsource has loaded a new version of our software into the system that includes a new “Edit Profile” feature. This feature allows users of Atsource to change information associated with their account. This includes email addresses, fax and phone numbers. It also includes the ability to assign a user to be in “Vacation Mode” whereby all notifications are forwarded to a different user while this is feature is set. Access to this feature is via “Edit Profile” located under the Navigation Tab on the left of each page.

New Announcement Feature

Atsource is pleased to introduce a new feature of our software solution that we believe will significantly improve the ability for Financial Institution’s to communicate information, or “Announcements”,  to Legal Professionals using our software.  The Atsource Announcement feature provides a means for Financial Institutions to post written announcements to the Legal Community within an Atsource transaction. These announcements are displayed at specific points within the transaction so that the announcement can be customized to the task the Legal Professional is performing.

Atsource Solutions Inc. has signed on to the living wage for Families Campaign

At Atsource we recognize the principle that full-time work should provide families with basic economic security. For this reason we have joined The Living wage for Families Campaign. This campaign signs on employers to pay a living wage as well as advocates for government policies that help families make ends meet. 

What is a Living Wage Employer?

Multi-purpose document exchange

Atsource is pleased to offer a new feature of our product to our customers. The enhancement is a multi-use and secure means to exchange miscellaneous documents between Legal Professionals, Financial Institutions and Atsource. The feature is located on the “Discharge Transaction Information” page under the heading of “Additional Documents”. Legal professionals can use this facility to attach additional documents (“Request for Statement and Authorization” etc.) that may be required for the payout and discharge of a  transaction.

Island Savings Online

November 16th, 2015 - Atsource welcomes the addition of Island Savings, a Division of First West Credit Union to our SCAD (Secure Communication Automatic Discharge) system. For 64 years, Island Savings has served Vancouver Island and the Southern Gulf Islands as a trusted financial and insurance services provider. Established in Duncan in 1951, the Island Savings division of First West Credit Union offers a complete range of products and services including banking, investment advice, insurance and lending for both personal and business members.

Price Change

Effective November 1st, 2015, the cost of an Atsource transaction will increase to $32.00. This increase is the first in three years. All transactions initiated prior to November 1st, 2015 will be billed $30.00. We thank you for your support.

New Cancellation Request Feature

January 10, 2014 – Atsource Announces the availability of a new streamlined cancellation request feature. This new feature simplifies the process for Legal Professionals and Financial Institutions to request the cancellation of transactions which are no longer required. All active transactions now have a new “Request Cancel” button to initiate the process. This new feature also notifies all parties of the cancelled transaction.

Aldergrove Credit Union Available on SCAD

April 15, 2013 - Atsource welcomes the addition of the Aldergrove Credit Union to our SCAD (Secure Communication Automatic Discharge) system. Aldergrove Credit Union had been servicing the needs of personal and business users since its founding in 1954. Located in the heart of the Fraser Valley, Aldergrove Credit Union in a community based Credit Union with five branches. Aldergrove's selection of SCAD is part of their commitment to providing their members with the best services available.